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Frequently Asked Questions

How does RedditRadar work?

RedditRadar monitors Reddit conversations for keywords you specify. When relevant posts are found, our AI analyzes them for buyer intent and scores them. You get notified about high-quality leads and can engage directly through the platform.

What is AI-powered scoring?

Our context-aware AI analyzes each Reddit post to determine genuine buyer intent. It adapts to your keyword type—for B2B keywords, it looks for suppliers; for B2C keywords, it looks for buyers. This ensures you only see relevant, high-quality leads.

How do I add keywords?

Go to the Keywords page in your dashboard and click 'Add Keyword'. Enter terms related to your business, products, or services. Our AI can also suggest relevant keywords based on your business description.

What's the difference between Starter and Pro plans?

Starter includes 10 keyword trackers, 500 leads/month, AI scoring, and basic engagement suggestions. Pro includes unlimited keywords, unlimited leads, AI Copilot, advanced analytics, SEO tracking, and priority support.

Can I cancel anytime?

Yes! You can cancel your subscription at any time from your Settings page. Your access will continue until the end of your current billing period, and you won't be charged again.

How do I connect my Reddit account?

Go to Integrations in your dashboard and click 'Connect Reddit'. You'll be redirected to Reddit to authorize the connection. This allows you to schedule posts and sync your Reddit activity.

What happens if I exceed my plan limits?

If you exceed your keyword or lead limits, you'll be notified and can upgrade to a higher plan. Your existing data remains accessible.

Is my data secure?

Yes. We use industry-standard encryption, secure servers, and follow best practices for data protection. Your information is never shared with third parties without your consent.

How accurate is the AI scoring?

Our context-aware AI scoring system adapts to different keyword types and continuously improves. It analyzes buyer intent, excludes sellers (for B2C keywords), filters out games/virtual content, and focuses on genuine purchase signals.

Can I export my leads?

Yes! You can export leads to CSV from the Leads page. Click the 'Export CSV' button to download all your leads with their scores and metadata.

Still Need Help?

Our support team is here to help. Send us an email and we'll get back to you within 24 hours.